Fitness Management
 
 
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Readers' Q&A

All Questions

The Readers Q&A is the place to get practical and usable answers to facility management questions.
You can post a question or respond to someone else's.

Each month, we select one question and publish it along with select answers in our e-Letter. We invite readers to add their responses here in the Readers Q&A and also to pose new questions.

Please note: The Readers Q&A publishes submissions on the topic of facility management only. General fitness submissions will not be considered.

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Questions

Salary for Fitness Director

July 2008
I am having a difficult time finding any information regarding how much a director of fitness should make (I am in a retirement community in Rhode Island). Is there any information regarding this, or do know where I may find any information?

0 answers
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Facility Liability

June 2008
I am an independent contractor personal trainer at a gym in California. I have a certification, CPR and liability insurance. I pay the gym a monthly commission based on my earnings. I train only gym members in the gym's facility. I also have services outside the fitness center such as boot camp held in a nearby park. If a boot camp participant (non-member) gets hurt while using medicine balls, bands, etc., borrowed from the fitness center, is the facility liable for anything?

1 answers
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Places to Advertise

June 2008
I am thinking about spending some money on advertising for my fitness center. We are a 10,000 square-foot non-chain, full-service fitness center. Any ideas/thoughts/suggestions to which advertising is best? Television?Newspaper? Radio? Direct Mail? Anyone had any good experiences with any type in particular?

1 answers
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Safety Best Practices

June 2008
I would be interested in any safety "best practices" that can be shared about member/participant safety that contributes to fewer injuries or incidences.

1 answers
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Group Exercise Profit/Loss

June 2008
Is there a way to figure out how many participants it takes to make/lose money in a group exercise class? We pay our instructors $10 per class, and we average four to eight participants for each class.

1 answers
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Small vs. Big City for Chain Opening

May 2008
India is still not a mature market for the fitness industry. I plan to start my own chain of health clubs soon, and was wondering if a small town/city that is not very evolved as a health market is a better testing ground to begin with compared to a large metropolitan city.

2 answers
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Morning Opening Time

May 2008
I am opening a new gym pretty soon, and am wondering about opening hours. How big is the demand to have a fitness center open at 6am? Is it really worth it to open so early and pay the staff, rather than opening at 9am? Do people want group classes that early?

50 answers
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Members vs. Actual Users

May 2008
Is there an average percentage of facility members who actually use the facility on a regular basis (how many people purchase a membership but never/rarely come in)?

2 answers
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Operations/Employee Manual?

May 2008
I am looking for a book or software that I can use to craft a small fitness center operations manual, employee manual, and new employee orientation list or overview. I would rather not have to start from scratch, as most policies, procedures and protocols are generic enough that I should be able to tailor them using the software. Is there such a book or software that I could use?

1 answers
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Small Pro Shop Tips

April 2008
While I don't have enough space for a separate pro shop, I am thinking about putting a few racks and some shelves in my entry way to sell clothing, workout towels, exercise accessories and nutritional items. I was wondering if any facilities have had financial success with something like this. Would it be worth it?

7 answers
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